Refund policy

Refund & Return Policy – Primevaro

Last updated: 27/04/2026

At Primevaro, we want you to be fully satisfied with your purchase.

1. Return Period

You have the right to return your order within 30 days of receiving it, without providing any reason.

2. Conditions for Returns

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in the original packaging
• Proof of purchase is required

3. Return Process

To initiate a return, please contact us at:
primevaro@sac.com

We will provide instructions on how and where to send your item.

4. Refunds

• Refunds will be processed within 14 days after we receive and inspect the returned item
• Refunds will be issued using the original payment method

5. Return Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect

6. Non-Returnable Items

• Personalised or custom-made products
• Perishable goods
• Hygiene-sensitive items (if opened)